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Technical Software Program Manager

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Technical Software Program Manager

About Us:

BlackSky is a geospatial intelligence solutions provider that enables organizations to task, collect, and transform data from earth observation, global sensor networks, mobile devices, and social media to deliver on-demand insights about places, events, and assets that are critical to their operations. Blacksky provides satellite collection, data, and cloud based -processing and analytic solutions to organizations that are capitalizing on the exponential growth of a wide range of sensor and collection platforms for delivering the next generation of GEOINT and location intelligence solutions. BlackSky has extensive expertise and capabilities in commercial remote sensing, multi-source analytics, cloud computing, open-source software development, Amazon Web Services, and big data geospatial analytics. BlackSky provides solutions to commercial and government organizations with relevant programs with the National Geospatial Intelligence Agency (NGA), US. Army, and U.S. Air Force Research Labs.

The Business Operations group is looking for a Technical Software Program Manager who will plan and execute the roll out of critical business systems initiatives and processes, from ideation to implementation to hand off to business owners. In this role, you will partner closely with cross-functional stakeholders to define clear requirements, help drive selection of right-sized solutions and build & manage the rollout of the systems to the appropriate BlackSky users. You will coordinate and execute delivery of programs and drive continuous improvement projects to enhance efficiency in lifecycle execution and evolve operational maturity. This role requires a high level of collaboration, coordination and meticulous project tracking, strong problem solving, solid technical judgment, program management domain knowledge and excellent communication skills.

This role recognizes the need to have processes that fit the work, and tools that enable the business. This is a technical hands-on role where you will implement solutions that make teams and individuals more effective.

Responsibilities:

  • Manage multiple concurrent projects, ranging from IT initiatives to business application rollouts.
  • Plan requirements with internal customers and usher projects through the entire project lifecycle. This includes building cogent project plans, managing project schedules, identifying & mitigating risks and clearly communicating them to stakeholders.
  • Manage assessment & prioritization of requirements and develop technology solutions that support business needs.
  • Be able to design creative and right sized solutions while considering technical and business needs, requirements and trade-offs but stay firmly rooted in decisions based on data.
  • Drive the process of third-party vendor evaluation and selection.
  • Understand the integration vectors of new system rollout and how it relates to the larger business eco-system. Ensure downstream impacts of projects and implementations are understood and addressed as part of the project plan.
  • Understand BlackSky’s underlying platform architecture, with a focus on integration points and data schema.
  • Collaborate with teams across the business; including, but not limited to Customer Success, Sales, IT, Security, Marketing, Finance Operations, Legal, Engineering to ensure business readiness.
  • Identify and innovate in areas where automation can replace manual work to ensure efficiency in execution.
  • Identify, track and report success metrics.
  • Develop train the trainer programs as part of rollout; work with stakeholders to build and share best practices.

Qualifications:

  • Proven record of delivering high quality internal business tools and applications with seamless integrations with 3rd party software.
  • Bachelor’s Degree in Business Administration, Engineering, Information Technology or other applicable experience.
  • 10+ years technical program management to include building skills to support deadline driven work, tracking milestones and timelines, managing budgets, delegating, and directing work, and communicating to cross-functional stakeholders.
  • 7+ years building, managing, and supporting business systems such as Zendesk, Salesforce, Deltek, or other enterprise SaaS solutions.
  • Able to quickly become a SME on new business platform and systems.
  • Demonstrated success with oral and written communications and presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.
  • Hyper-organized with a strong attention to detail, and capable of juggling all of the data associated with projects and task-tracking to meet tight deadlines.
  • Able to learn quickly, adapt to a dynamic, collaborative work environment.

Life at BlackSky for full-time benefits eligible employees includes:

  • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses
  • Total of 5 weeks of paid leave including vacation, holidays, volunteerism leave and our shutdown between Christmas and New Year’s Eve
  • 401(k) pre-tax and Roth deferral options with employer match
  • Professional development budgets
  • Mac or PC? Your choice!
  • Awesome space swag

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

BlackSky
BlackSky

United States, Seattle / Herndon / Remote

Posted 5d ago

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