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Technical Systems Administrator III - Onbase System Administration/Development (Contract)

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The Technical Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure both located within the Business Area Network and Internet based. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, Partners, and customers.
Sierra Space, based in Louisville, Colorado with operations in Madison, Wisconsin, Durham, North Carolina, and Kennedy Space Center, Florida, designs and manufactures advanced spacecraft, satellites, propulsion and environmental systems, spacecraft subsystems and components for the U.S. government (including NASA), commercial customers and international organizations. Learn more about Sierra Space.

Onbase System Administration/Development

  • Experience as an application administrator using Windows/IIS, including a minimum of 3 years’ experience as an OnBase administrator

  • Demonstrated experience installing, upgrading, enhancing and supporting various large-scale administrative applications, including Hyland’s OnBase ECM software

  • Ability to develop and maintain a comprehensive understanding of OnBase administration tasks including security, roles, users, managing errors and installation

  • Ability to triage, troubleshoot, and resolve OnBase issues, understanding and supporting processes and OnBase applications across multiple business areas

  • Ability to maintain proper configuration and access control across environments

  • Demonstrated experience with implementing/troubleshooting IIS and Windows server 2012/2016/2019

  • Experience with MS SQL server database 2016 or higher

  • Experience with OnBase API, C#, VBScript, and/or PowerShell scripting

Must Haves:

  • Requires a BA/BS in Related Field

  • Related experience may be considered in lieu of required education

  • 5+ years of relative experience is mandatory

  • Direct experience with Service Now IT ticketing system

  • Full understanding of military operations

  • Current Security+ certificate

  • Thorough knowledge of Help Desk / Customer Support center operations 

  • Familiarity with Service Now call tracking software

  • The ability to obtain and maintain a Secret U.S. Security Clearance is required. Learn more about the background check process for Security Clearances

Preferred:

  • Knowledge of current IT technical standards as related to microcomputers, printers, and basic network technology

  • Knowledge of Service Now ticketing system

  • Strong customer and technical support experience, supporting a clientele that is predominantly “non-technical”

  • Comprehensive troubleshooting skills of various hardware and software products including:  Microsoft OS's and Office Suite, IBM Notes, BitLocker Encryption, PGP encryption, wireless, Citrix, Dell laptops/desktops, Bomgar and HP Printers

  • Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion

  • Superior customer service and communications skills along with ability to drive productive team collaboration will participating in on call support rotation

IMPORTANT NOTICE:

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

With 30+ years of proven spaceflight heritage, Sierra Space has provided more than 4,000 space systems, subsystems and components to customers worldwide, and participated in more than 500 missions to space, including to Mars. The company has technology in production and in development to enable space habitats for short- and long-duration space travel, a fleet of Dream Chaser spaceplanes, and the first free-flying commercial space station. Please visit www.sierraspace.com to learn more about Sierra Space, its business areas, capabilities, programs, products and services.

As COVID-19 continues to significantly impact our employees, families and communities, we are taking action to address the increased risk and uncertainty COVID-19 and associated variants pose in the workplace. SNC is committed to supporting our employees while ensuring we continue to meet essential national security needs of our country.

With employee health and safety as our top priority, and as a federal contractor, SNC will continue to require COVID-19 vaccination status for all employees including new hires. In accordance with applicable requirements, all current and newly hired employees who are unvaccinated may be required to adhere to enhanced onsite safety protocols including weekly COVID-19 testing, face coverings, and social distancing. 

The status of applicable COVID-19 vaccination requirements are subject to change depending on applicable court orders and the course of ongoing litigation. Candidates may later be required to show proof of COVID-19 vaccination or have an approved exemption. 

At Sierra Space, our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. Sierra Space is committed to fostering an inclusive, accepting, and diverse environment free of discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Contributions to Sierra Space come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.

Sierra Space
Sierra Space

United States, Broomfield, CO

Posted 5d ago

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