Information Technology Specialist (Systems Administration)

Duties

• Oversee range of IT and telecommunications services supporting Wallops Flight Facility, Independent Verifications and Validation Facility, Goddard Institute for Space Studies, White Sands Complex, and other Goddard launch and operational sites.
• Manage IT projects, develop and implement project management procedures. Integrates configuration management, IT security, IT architecture, infrastructure design, and systems integration aspects into IT project plans.
• Develop current and future IT policies and solutions that align and integrate programs, project, and organization's IT systems with the overall Center and Agency IT architecture.
• Plan and develop long-range objectives and milestones for IT projects that involve substantive, mission- oriented programs, such as projects implementing enterprise-level applications and/or changes to IT infrastructure.
• Serve as expert and advises on the application of new information technology, network, and security architecture implementations in the areas of computing, voice, data, and video solutions.
• Review proposed new systems, networks, and software designs.
• Resolve integration issue related to the implementation of new systems within the existing infrastructure.

Requirements

Conditions of Employment

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background security investigation
• You must meet qualifications requirements by the closing date of this announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level:

• Supporting IT projects and IT systems integration; Assisting with the implementation of IT Federal security standards such as HTTPS compliance, IPV6, and Continuous Diagnostics and Mitigation (CDM) and supporting IT configuration management;
• Utilizing multiple operating systems associated with networks and IT security for specialized data and video communications;
• Utilizing launch range equipment/instrumentation systems and supporting launch range engineers and IT systems;

AND

IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement_. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement._

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving
• Hardware
• Operating Systems
• System Integration
• IT System and Requirements Analysis

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.