flight systems
customer support

Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.

The qualified candidate will be a member of the Information and Data Management Group (393G) in the Mission Control Systems (MCS) section, working with the Group Supervisor, and will provide software, system engineering and operational support to NASA/JPL Flight Missions, Multi-Mission software development and software working with NASA’s Deep Space Network.

The qualified candidate will provide software development, software system engineering, and customer support to MCS customers and will; Meet with customers and collaborators to gather and document system requirements; Design and develop system test plans; Design and develop 2D and 3D visualization software and UI/UX to support ground and flight systems for mission customers such as M2020 and Europa Clipper; Develop Information Data Management software for use by ground and flight systems, including on-premise and cloud storage solutions; Design, develop and deploy web and cloud-centric software applications for the entire flight mission life-cycle, from formulation through ATLO and operational venues for use at JPL and other NASA centers; Design and develop software solutions to process and serve mission telemetry data in real-time, and from multiple simultaneous sources, to multi-mission software tools in ATLO and operational venues; Participate in the development and maintenance of core MCS software products, including data management software for use in ground and flight systems; Develop and deliver software documentation, such as requirements documents, and operational procedures; Have broad knowledge of applicable Laboratory policies and procedures, NASA policies and procedures, and government regulations.


Typically requires a Bachelor’s degree in Engineering, Science, Computer Science or related field with a minimum of 3 years; Master’s with 1 years of related experience; or PhD in similar fields with 0 zero related experience.

  • Experience using modern software development tools and practices (GitHub, Visual Studio Code, Eclipse, continuous integration, automated software testing, Agile methodology, DevOps, etc.)
  • Excellent math skills including Calculus and Linear Algebra
  • Excellent Software engineering skills and algorithm development, with strong system debugging skills.
  • Excellent interpersonal, oral, and written communication skills.
  • Full stack web and legacy language application development experience.
  • Proven decision-making and problem-solving skills in a dynamic and complex work environment, including the ability to perform analysis and assessments, and report to management and customers.
  • Proficiency in C, C++, Python, JavaScript, WebGL, React, Angular, AWS Cloud computing and storage.
  • Experience crafting user-facing web and desktop UI/UX
  • Knowledge of modern Information Data Management tools, architectures and standard methodologies, including modern relational and time-series database solutions.
  • Strong commitment to customer satisfaction with effective broad-based collaboration skills.
  • Proven track record to establish task priorities and handle change as flight project data management needs evolve over time.
  • Ability to resolve highly complex and/or technical mission control system issues.
  • Practical knowledge and use of DevOps practices and tools, including continuous integration and containerization.
  • Availability to work on-site three or more days per week


  • Knowledge of spacecraft or robotic vehicle simulation development
  • Experience with distributed system design and development, including using a variety of inter-process communication methods
  • Experience c and developing multi-process or multi-threaded application in C++ or Python

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.

For further benefits information click Benefits and Perks

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training. Hiring range for this job may be adjusted based on primary work location outside of Pasadena, California. This adjusted range will be provided to candidates by the Recruiter when applicable.

The typical full time equivalent annual hiring range for this job in Pasadena, California.

$112,070 - $122,304

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.

In addition, JPL is a VEVRAA Federal Contractor.

EEO is the Law.

EEO is the Law Supplement

Pay Transparency Nondiscrimination Provision

The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.

JPL logo
United States, JPL Campus, Pasadena, California
Posted 2 months ago
Job offer closed
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