Account Manager - APAC

Account Manager - APAC

About Us:

BlackSky is a geospatial intelligence solutions provider that enables organizations to task, collect, and transform data from earth observation, global sensor networks, mobile devices  to deliver on-demand insights about places, events, and assets that are critical to their operations. Blacksky provides satellite collection, data, and cloud-based processing and analytic solutions to organizations that are capitalizing on the exponential growth of a wide range of sensor and collection platforms for delivering the next generation of GEOINT and location intelligence solutions. BlackSky has extensive expertise and capabilities in commercial remote sensing, multi-source analytics, cloud computing, open source software development, Amazon Web Services, and big data geospatial analytics. BlackSky provides solutions to commercial and government organizations with relevant programs with the National Geospatial Intelligence Agency (NGA), US. Army, and U.S. Air Force Research Labs.

BlackSky is seeking an international Account Manager who will be responsible for managing relationships with select BlackSky government and commercial customer accounts and communicating the business value of BlackSky’s analytical and imagery products to those customers. A successful candidate will serve as the voice of the customer within BlackSky and maximizes alignment between corporate objectives and customer value. This is a fantastic opportunity to build strong relationships between BlackSky and its customers and significantly contribute to the company’s growth and industry leadership. This role reports to the Senior Director, Account Management who is located in the US but will partner closely with our international business team, located in Singapore, the UAE and the UK.  Job location: Singapore, Republic of Singapore. This role does not offer relocation and would prefer a strong candidate who is a local/permanent resident of Singapore.

Responsibilities:

• Manage customer relationships for Asia Pacific commercial customers across a variety of industries as well as government agencies around the region.
• Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
• Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
• Focus on customer satisfaction and renewals.
• Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
• Identify key stakeholders and their business drivers.

Required Qualifications:

• Bachelor’s degree in a business or analytical field.
• At least five years’ experience delivering geospatial or imagery products and services.
• Experience in managing commercial customers.
• Nimble, adaptable and innovative.
• Excellent oral and written communication skills; must be fluent in English.
• A demonstrated record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.

Preferred Qualifications:

• Master’s Degree in a quantitative field or MBA.
• Entrepreneurial spirit / ability to roll-up sleeves and try different things with minimal direction.
• Intellectual curiosity combined with excellent business acumen.
• Ability to anticipate customer needs and direction.
• Self-starter; successful multi-tasker; highly organized.
• Works well with all levels of the organization, up to and including senior management.

 BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf